M's family

Our heartfelt thanks to you for guiding us through such a beautiful funeral for Mum. We truly believe that it was the most fitting of farewells and that Mum herself would have approved. [...] Just know that, thanks to you, we bade farewell to our dear mother in a simple ceremony that was full of meaning for us both, yet was conducted according to her own wishes and which left us with lighter, more peaceful hearts.

- M's family, North London

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Margaret

When our younger brother died just weeks after his 49th birthday, my brother Sean and I were not only shocked and grief-stricken, but at a complete loss as to how we would organise a funeral, that would reflect Pearse's flamboyance and ironically - zest for life.
Thankfully we were put in touch with Louise from Poetic Endings.  From the first telephone conversation, we could tell how calm and compassionate she was.  She came to visit us at my brother's home and encouraged us to speak about Pearse.  We were hesitant at first, but with her gentle encouragement, the memories emerged.  Louise assured us that there were no holes barred, no restrictions with regard to whatever we wanted to do to say goodbye to our brother.

- Margaret Lucas, London

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Taylor family

We worked with Louise Winter at Poetic Endings. We have some additional circumstances which needed extra help and expense which Poetic Endings covered off on our behalf. Louise has a special presence and gentleness, she listens and takes everything onboard. Our funeral service was seamless and the team really looked after the family on a very professional level, but with a personal touch. I'd highly recommend their services, we felt the bespoke service and attention to requests and details was met with a very high standard. Thank you Louise and her team.

- The Taylor Family, Brixton

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Charlotte

My father Darren passed away suddenly and I was left to arrange his funeral. It was one of the most difficult times of my life and Louise guided and supported me though every step with her genuine care and kindness. Not only did Louise help me plan the funeral I wanted for my father and take care of him for me, but she was also the celebrant at the service. She really did take control of the entire journey from start to finish and beyond. My father was one of a kind and I wanted his funeral to truly reflect his life, I also wanted it a little bit quirky as he was such a character. I didn't want it to be 'normal' whatever normal may be. I wanted to celebrate his life, rather than mourn his death, which is why I chose Poetic Endings. I can honestly say that I don't think anyone could have given my father a better send off. Louise is an amazing human being, extremely kind, softly spoken, caring and supportive. What more can I say, she is an inspiration and I cannot thank her enough. Even after my father's funeral Louise has offered her support. In fact, I don't think I could have held it together without her. I am so glad I chose Poetic Endings and would recommend Louise and her team to anyone needing to send a loved one onto their next journey.

- Charlotte Martin, Kingston

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Helen

I am so grateful to you for making the arrangements for and delivering the perfect funeral for my brother. At this most difficult of times, your calm, reassuring, sensitivity was a blessing. I could not have done it without you. 
Every detail was thoughtfully considered . Communication was kind and respectful...respectful of each family member's wishes- in potentially fraught circumstances.
Every detail from the eco hearse, to printing the service sheets twice, to introducing the wonderful celebrant, was managed with compassion and sensitivity.

- Helen Tindale, Primrose Hill

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Tana

Tender, loving, care! There is no better way to summarise the level of detail and the consideration that both my father and I was shown during this process. Louise and the team were amazing. Nothing was too much trouble, everything was possible, and she was willing to do anything I needed, to give me a healing and the memorable send off for him.
My dad's funeral was fully personalised and that’s why I chose Poetic Endings, however if I ever needed to put any of my other loved ones to rest I would enlist the help of Louise... because she cares and because she is calm.
Funerals can be sooo expensive, but Louise helped me to create the perfect ending within budget, and she gained my trust that she wasn’t just in it for the money.
Thanks to you and the team - you really softened the blow.

- Tana Forte, Brixton

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Jehan

We weren’t sure where to start with planning my nan’s funeral. She hadn’t ever told us what she wanted and the very traditional funeral directors just didn’t feel right. We were so lucky to find Poetic Endings online.

Louise was fantastic from the beginning. Sensitive and empathetic to our mourning family and very knowledgeable. She was always available to answer our many questions and it was a comfort to have her at the funeral on the day - a familiar face that had been part of the process from the beginning. We would definitely recommend Poetic Endings. Thank you Louise.

- Jehan Softly, South East London

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Antoinette

Huge thanks to Louise and everyone at Poetic Endings for helping our mum’s funeral be a wonderful celebration of her full and colourful life. Everything was perfect - the crematorium, the floral arrangements, the humanist celebrant, the pall bearers, the orders of service and the pub we went to after the ceremony. Not being based in London, my sister and I didn’t know where to start but Louise gave us suggestions while at the same time giving us choice. And throughout it all she was efficient, responsive, sensitive and compassionate. We are proud that we were able to give Mum a good send off and that is thanks to Poetic Endings.

- Antoinette Oglethorpe, West London

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