direct cremation

We can help you to put together a direct cremation at Honor Oak Crematorium in South East London. This is a no-frills and no-fuss option ideal for those who do not want a funeral or may wish to hold a memorial or celebration of life at a later date.

What is a direct cremation?

A direct cremation is a cremation where no funeral service or ceremony takes place and no one is in attendance. The cremation will take place at Honor Oak in South East London. We will choose the date and time and friends and family will not be able to attend.

a direct cremation at honor oak crematorium

• An initial meeting with you to talk things through and complete the paperwork

• Collection of the person who has died from anywhere within the M25
  There's an additional charge of £250 for collecting the person who has died from a private home or nursing home

• Gentle and sensitive care of the person who has died

• A simple coffin suitable for cremation (usually an environmentally-friendly Jute coffin)

• Transport to the crematorium for the coffin

• Cremation fees at Honor Oak Crematorium

• Our support, care and attention throughout

• A simple container for the ashes will be supplied. We will collect the ashes from the crematorium and you’ll need to collect them from us.

£1975

The price includes everything you need for a direct cremation
at honor oak crematorium

Our promise to you

We pride ourselves on working transparently. All of our services and prices are clearly listed on our website.

During our meeting, we’ll talk through the options available and then send an email with an estimate of the total cost of the funeral. We’ll do everything we can to ensure you understand the range of services we offer and how much the funeral will cost including any known disbursements (the fees to be paid on your behalf to doctors, ministers, cemetery or crematoria authorities and other third parties).

If you are struggling to find the funds for the funeral, please get in touch and we’ll do everything we can to help you to have the funeral you want. You can find more information about the help available to you here.

Payment terms

We ask that payment is made in full before the funeral takes place. We accept payment by bank transfer. Funeral expenses can also be paid from the estate of the person who has died by submitting the funeral invoice and an original death certificate to the bank.

Quality and standards

We work with an experienced team of funeral professionals and adhere to industry codes of practice to ensure we deliver a high level of service.

We are members of the trade association for independent funeral directors, SAIF (The Society of Allied & Independent Funeral Directors) and abide by their Code of Conduct. We are also recommended by the Good Funeral Guide, the only not-for-profit independent resource for funeral advice in the UK. You can learn more about the high standards expected of us as a Good Funeral Guide recommended funeral director on their website.

Our complaints procedure

We hope that you will have a positive experience of working with our team, but should the need arise, we have procedures in place to ensure your concerns are addressed. Please contact us at funerals@poetic-endings.com in the first instance and we will do our best to address your concerns. Your complaint will be acknowledged within three working days and fully investigated within five working days, where possible.

If we are unable to resolve the matter to your satisfaction, you can contact The National Society of Allied & Independent Funeral Directors (SAIF) by emailing standards@saif.org.uk, by calling 0845 230 6777 or 01279 726 777, or by writing to The National Society of Allied and Independent Funeral Directors, SAIF Business Centre, 3 Bullfields, Sawbridgeworth, Herts CM21 9DB.

Your complaint will be acknowledged within seven days then fully investigated. Timescale for findings and final response will vary depending on each individual case and investigation. Please note that The National Society of Allied and Independent Funeral Directors (SAIF) will not investigate a complaint unless our internal complaints procedure has been exhausted.

If you are still unhappy with the response and final decision of The National Society of Allied and Independent Funeral Directors (SAIF) you can request that your complaint be referred to The Independent Funeral Directors Arbitration Scheme. For more information and to download leaflet of the scheme please visit the SAIF website.

Get in touch

We are here to help. Please get in touch to talk through the options. We can help you to work out the right funeral for you, even if you don't know what that is right now.